Destroy Token
In the Destroy Token page, (Utilities > Token> Destroy Token), you can destroy one or more active tokens, each of which is associated to a different user. All the fields in this page are mandatory. Refer to the table below to learn more.
Warning
Once an active token is destroyed, the app user can no longer operate under that domain with that token in the app and the token must be created again.
Domain | Click the arrow and select a domain from the drop-down menu. |
User ID | Click the field and enter the user ID to which the token you want to destroy is associated. Once you enter the full user ID, enter ";" so that the text turns into a chip. To eliminate a user ID, click the X icon. You can enter up to ten IDs. |
To clear all the fields and start again, click Clear all. Once you fill in all the fields correctly, click Confirm.
If you enter only one user ID, and the system is unable to destroy the associated token, a message informs you that the token destruction was not successful and all the fields will clear so you can start again.
If the system was able to destroy the tokens associated to all the users you entered, a success message appears. If the system couldn't destroy one or more tokens, a message indicates that some user tokens were not destroyed.
The page then shows a list of the users you entered and the status of their associated token. Refer to the annotated image below to learn more.
Destroy more tokens. Click to go back to the previous page and destroy more user tokens.
Users list. This list includes only the users you entered, with the following details:
Domain
Domain associated to the user you entered.
User ID
ID of the user you entered.
Status
Status of the token. It can be Not Destroyed or Destroyed. If the token was not successfully destroyed, the Description section shows the associated error code.
Description
Text explaining why the token was not destroyed. If the token was successfully destroyed, this section appears empty.