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Set User Password

In the Set User Password page (Utilities > Users > Set User Password) you can configure a new password for a specific app user. You can use this feature whenever an app user requests a password reset. Refer to the table below to learn more.

Note

All the fields in this page are mandatory.

Domain

Click the arrow and select a domain from the drop-down menu.

User ID

Click the field and enter the user ID of the user for whom you want to set the password.

Mode

Click the arrow and select one of the following actions: Password set to change or Password set activated. Learn more about each option in the table below.

Password set to change

If you select this option, the password will be temporary—it will allow the user to log in, but they will be required to enter a new password before they can operate.

Password set activated

If you select this option, the password will allow the user to operate normally and they won't be required to enter a new password.

Password

Enter the password. By default, the characters appear hidden behind dots as you type. Click the eye icon to show the password.

Confirm Password

Enter the password again, which must match the text in the Password field. By default, the characters appear hidden behind dots as you type. Click the eye icon to show the password.

Once you fill in all the fields, click Confirm. A pop-up message appears informing you that the password for that user was successfully changed.

If there are any issues with the user or domain, a message pops up reading User/Domain not found and all the fields will clear so you can try setting the password again.

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