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Troubleshooting

The Troubleshooting API allows you to connect to Firebase Crashlytics to log information about fatal and non-fatal issues (NFI) within Veritran-generated apps. To learn more about Troubleshooting and how to use it, read Troubleshooting.Mobile Troubleshooting Tools

Note

The integration described in this article may not be implemented in your environment or enabled for all your clients. Contact your admin for assistance.

Technical Details

API ID

604

API Code

TROUBLESHOOTING

Call API version

1

App Version

1.0

Objective

Connect to an issue-tracking tool and log information about fatal and non-fatal issues

Classification

Troubleshooting

Available for

Android, iOS

Use the Troubleshooting Integration in Studio

The following functions are available for use in your legacy processes, and you can also use them as blocks in Lambda processes. Click each function to see more details.

Add Session Property

Create a custom session key in Troubleshooting to obtain an app's status at the time of a crash or issue

Set UserID

Add a user ID log to capture this information and track the issues the user is experiencing

Log Breadcrumb

Create a custom breadcrumb in Troubleshooting

Track Non-fatal Issue

Set a controlled non-fatal issue to be tracked in Troubleshooting