[en] Block User
[en] In the Block User page (Utilities > Users > Block User), you can block one or more active users. All the fields in this page are mandatory. Refer to the table below to learn more.
Atención
[en] Once an active user is blocked, they can no longer operate in the app unless they are unblocked.
[en] Domain | [en] Click the arrow and select a domain from the drop-down menu. |
[en] User ID | [en] Click the field and enter the user ID of the user you want to block. Once you enter the full user ID, enter ";" so that the text turns into a chip. To eliminate a user ID, click the X icon. You can enter up to ten user IDs. |
[en] To clear all the fields and start again, click Clear all. Once you fill in all the fields correctly, click Confirm.
[en] If the system was able to block all the users you entered, a success message appears. If the system couldn't block one or more users, a message indicates that some users were not blocked.
[en] The page then shows a list of the users you entered and their status. Refer to the annotated image below to learn more.
[en] Block more users. Click to go back to the previous page and block users again.
[en] Users list. This list includes only the users you entered, with the following details:
[en] Domain
[en] Domain associated to the user you entered.
[en] User ID
[en] ID of the user you entered.
[en] Status
[en] Status of the user. It can be Not Blocked or Blocked. If the user was not successfully blocked, the Description section shows the associated error code.
[en] Description
[en] Text explaining why the user was not blocked. If the user was successfully blocked, this section appears empty.